Case study

Diag Partners tracks 105+ job openings and 50,000+ candidates with Copper

The Michigan-based boutique recruiting firm graduated from spreadsheets to Copper, building a custom “REQ wall” as their single source of truth and drastically improving data integrity.

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Like many smaller recruiting and staffing firms, Diag Partners relied on spreadsheets to track job openings and requirements for their clients — until it became unwieldy. And since their recruiting strategy deliberately avoided job posting sites, they needed a CRM with comprehensive features including granular customization and Gmail integration to track all recruiting data. Enter Copper.

After four years using Copper, Diag Partners:

  • Monitors activities across 3 custom pipelines: current job openings, internal recruiting efforts and sales onboarding
  • Maintains seamless communication across multiple satellite offices in Michigan, California and Ohio
  • Tracks 50,000+ individual candidates to stay in touch for future opportunities
  • Uses Zapier integrations to streamline the information-gathering process for sales

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