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REPORT

The Future of Relationship Management

2018 CRM and Productivity Benchmark Report*

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Copper surveyed 2,500+ global business professionals across nine industries to understand how relationship-makers are using G Suite and CRM to building long-lasting customer relationships, where customer communication happens, the changing roles of sales, and the new software requirements for CRM in 2019 and beyond.

See how your team's use of CRM stacks up.

In the free CRM Benchmark Report, you'll learn:

  • A surprising fact about how relationships have evolved compared to five years ago
  • How other teams are collaborating to manage relationships with customers
  • Why teams aren't using CRM to its fullest potential
  • The secret to managing complex relationships—while collaborating with other teams
  • And more!

*Study sponsored by Google and conducted in collaboration with Qualtrics Research