Arrow pointing to left
All posts

Sales - 8 min READ

26 Gmail Shortcuts That'll Save You 130+ Hours

Copy blog urlTwitter share logoLinkedin share logoEmail to logo
Article featured image
Author photo: Kimberlee Meier

Kimberlee Meier


A lot of us live in our email inboxes.

The average American professional spends 28% of their working day replying to and reading emails, according to a study by McKinsey. That’s about 2.6 hours a day dedicated to email.

But here’s the bad news. A lot of that time is wasted. A Harvard Business Review article says an unorganized or overly full inbox wastes nearly 30 minutes a day, which adds up to 2.5 hours a week... or 130 hours a year.

So, how do you stop wasting all of this time in your inbox and get those 130 hours back? It’s simple. You get organized and use Gmail shortcuts to cut down the total time you spend in your inbox.

Let’s get productive.

First stop: turning on your Gmail shortcuts

By default, Gmail shortcuts are turned off.

So the first part of your time-saving journey is turning them on.

In your Gmail, click the Settings button (the gear-shaped button) in the top right-hand corner. Then under the "General" tab, search for “Keyboard shortcuts,” click “on” and then save your changes at the bottom of the screen.

Now, let’s find out what shortcuts you can use to save a ton of time.

Writing/replying shortcuts


Wasting precious seconds scrolling to press the “compose” button in Gmail? Hit “c” instead. This will bring up a blank email in your inbox view.


If you’re in an email and need to reply, you can press “r” to get a blank reply email up instantly.

Reply all

Are you responding to everyone in the thread? No problem. Just hit “a.”


If you need to hand off an email to somebody else, press “f” to forward it along.

Cc in a contact

To add a Cc into an email reply, press “ctrl + shift + C” (or if you’re a mac user: ⌘ + shift + c) and then type in their email address.

Bcc in a contact

Prefer to add a Bcc instead of a Cc? Easy. Just use hold down “ctrl + shift + b” (⌘ + shift + b for mac users) and type the email of the contact you want to add to the conversation.

Press mute

We all get wrapped up in email threads that take up more time than we can spare (or threads that are downright pointless). The good news is, you can mute a thread by pressing “m” when you have it open.

From that point on, any message you receive in the thread will be archived, and won’t take up any more time (or space) in your inbox.

Mark email as unread

We all open emails that we don’t have time to answer at that moment, and then we end up forgetting about them. To quickly mark an email as unread so you can come back to it later, press “shift + u.”

And finally...

Send email

Once you’ve finished writing your email, hold down “ctrl (or ⌘) + enter” to send it into cyberspace.

Common formatting Gmail shortcuts

Formatting emails can be time-consuming. Don’t underestimate the valuable time you lose every time you have to navigate the formatting toolbar in an email:

Here are eight Gmail shortcuts you can use to cut down the time it takes to format text in an email.

Insert a link

This is the same shortcut for adding links in programs like Google Docs. Just press “ctrl (or ⌘) + k.”

If you want to embed a link into an email’s text, highlight the text where you want the link to appear and then press “ctrl (or ⌘) + k.” A popup box will appear, so you can test your link out before you send the email:

Insert a numbered list

Need a numbered list in your email? Just highlight the list you want to be numbered and then hold down “ctrl (or ⌘) + shift + 7.”

Insert bullet points

If you want bullet points instead of numbers, hold down “ctrl (or ⌘) + shift + 8” instead.

Bold your font

Need some of your text to stand out in bold? Highlight it and press “ctrl (or ⌘) + b.”

Italicize your font

Just press “ctrl (or ⌘) + i” to add some italics.

Underline your font

Holding “ctrl (or ⌘) + u” will add an underline to your email font.

Align text

You can change up how your text is aligned by highlighting it and pressing “ctrl (or ⌘) + shift” and adding “l” for left, “e” for centre, and “r” for right-aligned text.

Remove the formatting altogether

Have you done a copy and paste job, but you don’t want your recipient to know? Just hold down “ctrl (or ⌘) + command + \” to remove any formatting in the text.

Gmail Shortcuts to organize your inbox

We all dream of the day when we're able to reach inbox zero. Here are some Gmail shortcuts you can use to get you there.

Move between emails

If you’re catching up on an email trail, quickly move to the next email by pressing “n,” and going back to previous emails in the thread by pressing “p.”

Delete an email

Need to put an email in the trash? Press “#” and it’ll be there. You can also do this in bulk by selecting the emails you want to delete in your inbox view and then pressing “#."

Archive an email

If you want to archive an email instead of deleting it, press “e.”

Have an email pop back up later

Ever receive an email right before you step into an important meeting or lunch? Just select it and press “b” to snooze it. Gmail will then remove it from your inbox, and it will pop back up in your inbox later at a time you specifically set. That way, it won’t get lost in your inbox.

Mark an email as important

If you need to mark an email as important, just press “=.” Marking emails as important can save you a ton of time when you have to prioritize what needs replying to first, instead of scrolling through every email in your inbox.

Search for emails

Need to quickly jump to the search bar in your inbox to retrieve an email? Just hit “/” and start searching.

Add a conversation to tasks

Do you use Google Tasks as a digital to-do list? You can add emails to your task list by pressing “shift + t” so you’ll never forget a task again.

Mark all your emails as read / delete them in bulk

Is your inbox overflowing? There’s nothing more unproductive than trying to navigate an inbox with thousands of emails in it.

You can start by selecting every email in your inbox by pressing “* + a” and then pressing “shift + i” to mark them all as read.

Want to delete them all instead? Just press “#” once you’ve selected all your emails. Easy.

Pro-tip: If you prefer to tackle your email in bulk, asterisk shortcuts are your friend.

Bonus hacks for Gmail shortcuts 

Shortcut help

Starting to think you’ll never be able to remember all of these shortcuts?

No problem, there is a shortcut to access the shortcuts. Just hold down “shift + ?”, and Gmail will pull up the full list of keyboard shortcuts anytime you need to refresh your memory:

Make your own custom Gmail shortcuts

If you want to change the shortcuts into ones that you’ll remember easier, you can do that too.

First, you need to turn on custom keyboard shortcuts. Open up your Gmail and click the Settings icon, then:

  • Click Advanced.
  • Next to “Custom keyboard shortcuts,” hit “Enable.”
  • At the bottom, click “Save Changes.”

Okay, now Gmail knows you want to take control of your shortcuts, it’s time to change them up. Click the Settings icon again, and then click on "Keyboard Shortcuts." You'll then be shown a screen like this:

All that’s left to do is customize your shortcuts until you’re happy with them, and then hit “Save Changes.”

Making the most of Gmail shortcuts can save you a ton of time

A few seconds saved by using shortcuts in your Gmail might not seem worthwhile, but all those seconds add up.

By learning a couple of shortcuts for email tasks you do every day like replying, sending, and deleting emails, all of a sudden, those seconds turn into minutes. And those minutes turn into hours.

And we can all agree that those hours are better spent doing other tasks in our working day, instead of drowning in an unorganized inbox... Right?

Try Copper free

Instant activation, no credit card required. Give Copper a try today.

Ideo graphic
Masterclass graphic
Swell graphic
Bubbles graphic
Try Copper free image

Keep Reading

All posts
Arrow pointing to right
Featured image: Copper CRM product principles … 2023 and beyond

6 min READ

Copper CRM product principles … 2023 and beyond

How and why Copper defined our CRM product principles, and why we think they’ll make a difference for our users.

Featured image: An easy way to track your critical workflows

6 min READ

An easy way to track your critical workflows

Building the right pipeline structure in your client relationship system, for sales or non-sales workflows, can help you better manage key processes. Here's how.

Featured image: How to get more leads and hit your sales quota

3 min READ

How to get more leads and hit your sales quota

Skip the looming dread of missing your sales quota with these expert tips on how to get more leads.

Featured image: Case study: SportsDataIO powers a personalized email marketing strategy with Copper X Mailchimp

2 min READ

Case study: SportsDataIO powers a personalized email marketing strategy with Copper X Mailchimp

Fast-growing sports data provider added our Mailchimp integration to Copper CRM to power up their email marketing with personalized newsletters.