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Copper news - 6 min READ

New Features You've Been Waiting For

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Author photo: Wyndham Hudson

Wyndham Hudson

Vice President of Product at Copper

We've got some (not-so) spooky updates for you! 🎃👻Copper launched a few new tricks and treats that we hope you'll enjoy.

ICYMI: Check out all the new improvements we released last month—like customizing your layout view! Get the full run down here.

What's new in Copper:

Email nudges 📩

Copper now acts like your personal assistant, reminding you to proactively follow up on your relationships. It recommends next steps by reminding you to follow up on emails you sent, but haven't yet received a response to, as well as emails that have been sent to you that you haven't yet replied to—here's how it works.

copper crm's email reminders

Connect fields filtering 🔗

Connect fields in Copper are ways to link two or more records by relationship type. For example, you can connect "Sally" to "Fred" and state the nature of the connection "Referred by"—so you'll know that Fred was referred to by Sally to your company.

You can also connect "ACME LLC" to "Banana Bread Co" and show their relation as ACME LLC being the Parent Company of Banana Bread Co.

From there, it's easy to show a list of any connections in Copper.

  • Want to see a list of every customer Sally referred to you?
  • Need to see a list of all Children companies that belong to ACME LLC Parent company?

It's easy to filter your People, Companies and Opportunities by the Connect Fields you've set up!

Here's more on how it works.

copper crm's company relationships
BE SURE YOU SELECT "INCLUDE IN FILTERS" FROM THE SETTINGS MENU

Quick actions on mobile 📱

Fewer clicks, more action. We're expanding our "Quick Actions" menu across the Copper mobile app! Now, your experience on-the-go is even faster.

Across the entire mobile app, in one click you can now:

  • Text
  • Call
  • Email
  • Get Directions
  • Log Activity
  • Share

See it in action 👇

Access quick actions on the mobile app across the top of any record.

We’re rolling out a bunch more updates like these in the coming weeks, so stay tuned!

Check out what else is new in Copper: see the monthly product updates.

Not a Copper user yet? Sign up for a free trial!

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