Copper blog
Client success - 9 min READ
Why the Best Customer Win-back Strategy is Ongoing
Learn how to win your customers back before they even think of leaving with tips and examples from Copper's Director of Strategic Customer Success.
Copper news - 3 min READ
The Best Overall CRM for SMBs (Thanks, MarTech!)
Learn about Copper, the best CRM for small-to-medium-sized businesses as voted by marketing, ad & sales professionals in MarTech's Breakthrough Awards.
Copper news - 6 min READ
How an AI-powered search engine automates workflows with CRM
Learn how Sajari, an advanced search + matching platform, minimizes manual data entry with a CRM and uses that time more productively.
Sales - 8 min READ
How to Build a High-Performing Sales Team From Scratch
Hire a sales team that collaborates together and closes deals with these tips from Copper's Sr. Director of Sales.
Marketing - 9 min READ
5 Small Business Marketing Ideas That Won’t Break the Bank
Learn 5 small business marketing ideas that are budget-conscious and straightforward, from optimizing your website to building a network of relationships.
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Popular
8 min READ
5 Ways to use Pipeline email automations that save your team time
Save hours with smarter email follow-ups that scale with you and help you never miss a beat
8 min READ
5 Forms you need on your website to capture more leads
Capture more leads, automate follow-ups, and keep your pipeline full with these must-have website forms.
4 min READ
5 ways to use CRM and project task management for small businesses
Learn how CRM task management tools work, why you need them and 5 creative ways to use these tools in your own business. Read more!
6 min READ
You’re not ‘too small’ for a CRM
Struggling to stay organized? A CRM might be your best next move.
Sales - 9 min READ
Need to build client relationships? Here's how.
Learn how to build & maintain valuable client relationships that promote long-term growth.
Sales - 8 min READ
How to deal with an angry customer in 5 steps
Learn how to successfully manage angry customers with a 5-step process from Copper’s Director of Customer Success.
Productivity - 10 min READ
The 25 Best Google Docs Hacks: Change the Way You Write
Writing is something we have to do regardless of what role we play in business. Learn to do it more easily with these Google Docs hacks.
Sales - 8 min READ
How to respond to negative Yelp reviews: dos & don’ts
How do you respond to negative Yelp reviews? There's a right way—and wrong way—to do it. Learn about the must-dos and what to avoid when writing a reply.
Productivity - 10 min READ
20 Google Drive hacks to help you work smarter (not harder)
Learn 20 underused Google Drive hacks to make your life easier when it comes to content creation, collaboration, file management, and more.
Sales - 8 min READ
How to Manage Your Sales Funnel at Every Stage
Learn about the stages of a sales funnel, how to manage them & the actions needed to take at each one to win deals—from Copper’s very own Director of Sales.
Sales - 9 min READ
How to get more—and better—customer reviews
Customer reviews can make or break your business. Here's how to get more (and better) customer reviews on third-party sites like Yelp and Google.
Sales - 9 min READ
No, Leads and Opportunities Are Not the Same Thing
Learn about the difference between leads and opportunities (no, they’re not interchangeable) from Copper’s Director of Marketing Operations.
Sales
Google Next: Networking tips for before, during, and after
Do you do a lot of networking at conferences? Here are some networking tips for Google Next that you can apply to any tech conference.
Sales - 9 min READ
3 selling styles you need to master (+ 2 to retire)
Learn how to master the selling styles every rep should be proficient at, and the selling styles that are outdated and won't help you close deals.
Copper news - 7 min READ
How an NYC Agency Beats the Competition with Automation
Learn how an NYC agency uses Copper CRM to automate 1000+ tasks per week, get more time for creative work & help its clients win 20mil users + subscribers.
Sales - 8 min READ
How to Take Better Sales Notes
Taking better sales notes is a hugely underrated way to improve your sales. Here are some tips for taking better notes + how to use a CRM to automate the process.
Sales - 9 min READ
How to find your unique selling proposition in 7 steps
Find your brand's unique selling proposition (USP) in seven simple steps including examples of memorable brand USPs and pitfalls to avoid.
Sales - 6 min READ
17 Sales Experts & Leaders Who Are Changing the Game
These experts and leaders are changing the world of sales. Follow their lead to stay on top of trends, tactics, and big ideas.
Sales - 11 min READ
An in-depth guide to sales forecasting
Learn how to forecast sales accurately, including gathering the right data, how to set ambitious yet realistic goals, and more.