Copper blog
10 READ
Emails aren’t best served cold: How to speak from the heart
Don’t give customers the cold shoulder. Warm up your language with these nurture email best practices to show customers some love.
Sales - 3 READ
Say hi to Email Sequences
Our new email sequences feature offers simple email automation and personalization that lives right inside Copper CRM. Learn more.
Sales - 3 READ
Should marketing and sales go to couples’ counseling?
Insights from our latest Revenue marketing report show that fostering internal relationships boosts business. See the results.
Copper news - 3 min READ
Copper acquires Sherlock
Copper acquires Sherlock for tracking product qualified leads and prospect engagement. February 4 2021. Sherlock is an innovative engagement analytics and scoring platform, and surfaces your prospects and customers’ intentions in a way that drives action for sales, account management and customer success professionals.
Sales - 9 min READ
5 examples of how to write an email sales pitch (the right way)
Need a few tips on writing effective email sales pitches? Here are five, along with ideal scenarios for using each.
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Popular
8 min READ
5 Ways to use Pipeline email automations that save your team time
Save hours with smarter email follow-ups that scale with you and help you never miss a beat
8 min READ
5 Forms you need on your website to capture more leads
Capture more leads, automate follow-ups, and keep your pipeline full with these must-have website forms.
4 min READ
How to use your CRM for project task management: 5 use cases
Simplify your workflow: Discover 5 ways small businesses use CRM project task management to track tasks, clients, and projects efficiently.
6 min READ
You’re not ‘too small’ for a CRM
Struggling to stay organized? A CRM might be your best next move.
Copper news - 5 min READ
RHR turns selling into a team sport with Copper
See how RHR International is building more meaningful relationships—and increasing sales—with Copper CRM and G Suite.
Client success - 15 min READ
A Step-by-Step Guide to Customer Onboarding
Your customer onboarding process can be the difference between long term customers and people who sign up for your product once and never return. Here's how to get it right.
Sales - 10 min READ
How to Give a Sales Presentation That Closes Deals
By thinking more individually about each prospect that you pitch to, you can craft the kind of personalized sales presentation that converts.
Client success
4 customer service-oriented examples
What does it mean to be customer service oriented? It's about keeping your customers happy by anticipating their needs. Read more tips here!
Client success - 10 min READ
10 tips to build more meaningful business relationships
Business is built on meaningful relationships––but building them are tricky. Here are our ten tips on how to make the most of the connections you make.
Client success - 10 min READ
How to ask for testimonials (and get a yes!)
What turns a fantastic experience into a word of mouth recommendation? Here’s how to ask for testimonials without turning off your clients.
Client success - 10 min READ
10 Tips to Make Client Interactions More Valuable
Are you making every client interaction count? Here are 10 strategies that leave a lasting impression on your business’ customers.
Sales - 10 min READ
11 Top Sales Objections & How to Respond to Each
When you encounter sales objections, your prospect is essentially telling you how to sell to them—be ready with these smart responses to close the deal.
Sales - 8 min READ
How to create the perfect sales process to close more deals
Top-performing salespeople don't happen by accident. Here's how to put together the perfect sales process for any size company, broken down step-by-step.
Client success - 10 min READ
How to use customer empathy to get repeat business
Enterprise companies are able to earn big sales by attracting prospects. Master 10 sales prospecting strategies, and use them for your organization.
Client success - 7 min READ
How to Keep Customers Coming Back
Learn about 5 useful, tangible tips for bringing customers back and keeping them satisfied– without fluffy advice like “offer a discount.”
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Sales - 8 min READ
How To Get Past the Gatekeeper [7 Tips]
Need to get past the gatekeeper of a business? You’ll need to prove that you’re valuable to their team, pleasant to work with, and worthy of their time. Here's how.
Sales - 8 min READ
5 sales role play exercises: Close more deals in 2020
Want to close more sales and make more money? These 5 sales roleplay exercises will help take your business to the next level.
Client success - 10 min READ
How to create a knowledge base: the ultimate guide
To provide the kind of support your customers crave, you might need to build a knowledge base. Here’s how to create a knowledge base in 8 simple steps.
Productivity - 9 min READ
How to Stay Organized at Work: 7 Simple Tips
For most of us, organization doesn’t come easy––but that doesn’t mean it’s not important. Here are 8 simple tricks for staying organized at work.