Copper blog
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Client success - 8 min READ
How to Deal with Difficult Customers [6 Steps]
Want to deal with difficult customers successfully? Learn about what to say and what not to say in these 6 steps to success.

Sales - 9 min READ
Learn how to set an appointment in 3 easy steps
Learn how to set an appointment like the pros: learn about 3 simple steps you can use to increase your success rate on calls and in emails.

Marketing - 9 min READ
An education in branding for small businesses
Small organizations stand out from the competition, with unique business branding. Read branding lessons from the CEO at Butchershop, Trevor Hubbard.

Productivity - 8 min READ
How to resend an email in Gmail with attachments
Learn how to use Gmail Shortcuts to resend emails in Gmails. Make resending your best emails with attachments easier with these tips. Learn how, here.

Productivity - 9 min READ
How to send HTML emails in Gmail
Learn how to send HTML emails in Gmail using different methods such as Chrome extensions, a CRM, and even copying-and-pasting.
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Popular

8 min READ
5 Ways to use Pipeline email automations that save your team time
Save hours with smarter email follow-ups that scale with you and help you never miss a beat

8 min READ
5 Forms you need on your website to capture more leads
Capture more leads, automate follow-ups, and keep your pipeline full with these must-have website forms.

4 min READ
5 ways to use CRM and project task management for small businesses
Learn how CRM task management tools work, why you need them and 5 creative ways to use these tools in your own business. Read more!

6 min READ
You’re not ‘too small’ for a CRM
Struggling to stay organized? A CRM might be your best next move.
Sales
10 Sales Trends for 2019
These are 10 sales trends brands need to be aware of to adapt to changes in consumer behavior.

Copper news
CRM for Fundraising? Here's How Adrenaline Does It
Adrenaline Fundraising helps 13,000 high school sports teams per year. See how it uses Copper CRM to grow the business and close more deals.

Copper news - 3 min READ
We're a 2019 Overall SaaS Award Winner!
Learn about Copper, the CRM designed for small-to-medium-sized businesses using G Suite, and winner of APPEALIE’s 2019 Overall SaaS award.

Sales - 9 min READ
How to choose the right sales bonus structure
Since money is a big factor for your team, your company should offer a bonus structure for employees. Study how to choose the right sales bonus structure.

Marketing - 8 min READ
How to Build an Engaged Email List
Learn how to build an engaged list of email subscribers by using good CTAs, copy, and design.

Marketing - 12 min READ
Everything to Know About Instagram for Small Business
Instagram's rapid growth & rabid user-base make it a prime tool for small businesses. Learn how to use Instagram for your business.

Marketing - 10 min READ
How to write good newsletter subject line
Tell them exactly what they get, make it about them, & don’t use spammy words are just a couple tips. Read more subject line ideas here!

Productivity - 9 min READ
Shared Inboxes: What They Are & How to Use Them
Tired of emails getting lost in individual team member’s inboxes? Shared inboxes could be a solution. Just be aware of their limitations.

Marketing - 9 min READ
How to Start a Consulting Business in 12 Steps
Consulting can be an incredibly rewarding profession––especially when you’re running a consulting business yourself. Follow these 12 steps to get started.

Copper news - 7 min READ
How Sail Internet Tripled Revenue in 1 Year with Help from Copper
Learn about how Sail Internet tripled revenue in a year with Copper CRM, thanks to its Gmail integration and lead management features.

Sales - 8 min READ
Stripe vs. Square: Which Is Better for Your Business?
Stripe and Square are two of the biggest names in credit card payment processing. But which is better for your business? Read on to find out.

Sales - 4 min READ
8 Motivational sales quotes to get you selling
In sales, sometimes the best way to get rejeuvinated is to read inspirational quotes. Follow 8 motivational quotes, to help push yourself & your sales team.

Marketing - 9 min READ
How to Get More People to Sign up For Your Newsletter
Learn how to get more signups for your email newsletter and how to build out your list of potential customers with regular emails.

Sales - 3 min READ
The big list of sales email statistics for 2019
All the best B2B and B2C sales email statistics of the year that you need to know before you write that next subject line.

Sales - 9 min READ
6 Sales Activities You Should Do Every Week
Sales activities. There are a lot of them, and there's a lot to keep track of. For maximum sales efficiency, here are six you should be doing every week.